Shop Policies

Returns & Exchanges

We want you to be delighted with your purchase from the Penn Museum Shop. We gladly accept returns for a full refund on items in like-new condition within 30 days of purchase, with the original receipt or order number. Exchanges are welcome too. Contact us at shop@pennmuseum.org with any questions.

Shipping

We are a small team and appreciate your patience. Please allow 2-3 business days for order processing. Once your order ships, you'll receive tracking information at the email address provided at checkout. For expedited shipping requests, please contact us at shop@pennmuseum.org before placing your order.